If you manage any type of business, you likely have heard the term, “disruptive technology.” The term was first defined by Clayton Christensen in a 1995 Harvard Business Review article¹ as having the following qualities.

• A disruptive technology supersedes an older process, product, or habit.
• It usually has superior attributes that are immediately obvious, at least to early adopters.
• Upstarts rather than established companies are the usual source of disruptive technologies.